Terms & Conditions
Pawn On Puckle Pty Ltd

Last updated: 12 August 2025

Welcome to Pawn On Puckle Pty Ltd (“we”, “our”, “us”). By accessing or using our website and services, you agree to comply with and be bound by the following Terms & Conditions.

1. Use of Our Website
You must be at least 18 years old to use our services.

You agree to provide accurate and complete information when making purchases or pawn transactions.

You agree not to misuse the website or interfere with its operation.

2. Pawnbroking Services
All pawn transactions are subject to applicable Australian laws and regulations.

Loan amounts, interest rates, fees, and repayment terms will be clearly communicated during the transaction.

Items pawned remain the property of Pawn On Puckle until the loan is repaid in full.

Failure to repay loans according to agreed terms may result in sale or disposal of pawned items in accordance with relevant laws.

3. Sale of Goods
All items for sale are described as accurately as possible.

Prices are stated in Australian dollars and include GST where applicable.

We reserve the right to correct any errors in pricing or product information.

Payments must be made in full prior to delivery or collection.

4. Orders, Payment & Delivery
We accept payment through the methods available on our website.

Delivery costs, timing, and methods will be communicated at checkout.

Risk of loss or damage passes to you upon delivery.

If you do not receive your order within a reasonable time, please contact us promptly.

5. Returns, Exchanges & Refunds
Please refer to our Returns Policy [link to Returns Policy] for details.

We do not offer refunds for change of mind. Exchanges and store credit may apply as stated.

6. Intellectual Property
All content on our website, including text, images, logos, and designs, are owned by Pawn On Puckle or licensed to us.

You may not copy, reproduce, or use our content without permission.

7. Limitation of Liability
To the maximum extent permitted by law, Pawn On Puckle is not liable for any indirect, incidental, or consequential damages arising from use of our website or services.

Our liability for any claim related to goods or services is limited to the purchase price paid.

8. Privacy
Your personal information is handled in accordance with our Privacy Policy [link to Privacy Policy].

9. Changes to Terms
We may update these Terms & Conditions from time to time.

The latest version will be posted on our website with the “Last updated” date.

10. Governing Law
These Terms & Conditions are governed by the laws of the state of Victoria, Australia.

11. Contact Us
If you have any questions about these Terms & Conditions, please contact us at:
Email: info@pawnonpuckle.com.au
Phone: 03 9645 0743
Address: 5 Puckle Street, Moonee Ponds VIC 3039, Australia